[OUTAGE REPORT] July 29th, 2013 - Update
Hello all, We are currently experiencing signal issues in the following areas: Brampton Bloor POI - GTA Wolfdale POI - GTA York Mills POI - GTA We are working to resolve these issues as soon as...
View Article[DSL] Poor experience with TekSavvy so far
I recently moved out and was looking for a fast, reliable DSL service which was reasonably priced, and to not be tied down to Bell or Rogers. TekSavvy, from the experience of my friends, had been all...
View Article[Cable] Official upload nitpicking thread - ATPIA
Hi all...since upgrades went through for the new speeds, I've noticed that almost every 45/4 speedtest (my own included) doesn't quite hit 4mbps. This seems a bit odd since the old 28/1 tests always...
View Article[Cable] Welp, my first TSI rant - looking for help
So the new ATPIA speeds kicked in and low and behold, issues. I wasn't expecting smooth, but I wasn't expecting the phone call I got this morning either... (will get to that) I started having very...
View Articlepost your speedtest and traceroute
Would you please post your traceroute google.ca and speedtest on your 25/10 and 50/10 package. Thanks
View Article[Cable] Start's 10 upload add-on, hope TSI can do same ?
Subject says it all. I'm very intrigued by Start.ca's "Plus" offerings where they bump your upload to 10mbit on any plan. Turning a 45/4 into 45/10 sounds like the perfect speeds for me. Is there any...
View ArticleAnother [DSL] Poor experience with TekSavvy so far
I am getting very poor D/L speeds so I contacted Teksavvy Direct to try to troubleshoot my problem. They replied that I would have to agree to a possible $87.70 service charge + HST because they have...
View Article300GB cap and billing cycle
Does anyone know how the cap works? Teksavvy allows you to check the amount of bandwidth you use month to month (I assume from the first to last day of each month), but is that also what Teksavvy goes...
View ArticleTekcap or capsavvy not working for me
I wiped my laptop & reinstalled windows 7. Now I can't get tekcap or capsavvy to work. Checking online I can get results, but tekcap just gives me 'unable to parse data' and capsavvy ERR ERR. Any...
View Article[DSL] Ottawa - Cable vs DSL
So it looks like i'll be moving in September or October. In my current apartment (Sandy Hill), I've enjoy a relatively solid 28/1 (soon to be 25/2) cable internet connection. I'll be moving to the...
View Article[DSL] Sagemcom 2864 Serial Number
Hi there, First time post. I have a Sagemcom F@ST 2864 modem that I'm hoping to use for the 25/10 dsl plan with Teksavvy. After speaking with a few reps, they told me that I can bring my own modem as...
View Article[Cable] DNS Connection Problem - St. Laurent POI (Ottawa East)
Since yesterday morning I've been having dns connection problems from my home internet connection. Anyone else seeing this?
View Article[Cable] Slow tonight ?
[att=1] On 150/10 in the Davisville Village area. Is this the new normal now for nights? Really disappointing after a few weeks of good speeds. Nothing I do goes above 60 or so Mbps. Less than half...
View ArticleWhitby Slow Speeds
Anyone else in my area suddenly being hit with much lower speeds than usual? It's been a few days now but my typically rock solid 150+ Mbps speeds have been reduced in many cases to less than 20Mbps....
View Article[Cable] DCM 476 Random Disconnects - Calling all Cable Modem Gur
Respected Members, I've been reading the forum regarding issues with the thomson dcm 476 modems; to date, all posts are related to outdated firmware causing issues with cable disconnects. I've checked...
View ArticlePromotions
Hey Gang, here are a couple promotions that we currently have running. Cable modem upgrade from DOCSIS 2 purchased from us to a DOCSIS 3 modem Timeline: no time limit for now Discount: $20 off on D3...
View ArticleIPv6 Vancouver
I thought it was probably worth mentioning that we've enabled proper IPv6 support in Vancouver for DSL users. Everyone should be getting separate dynamic /64s now. Something that we don't even support...
View ArticleSwitching fr Bell to TekSavvy
Just want to have a clear procedure before I switch to minimize downtime. Currently I have a Bell DSL Fibe 25/10, I would like to switch to TekSavvy DSL 15/1. What is the proper procedure and is there...
View Article[Cable] Moving to West Bloor Village Teksavvy DSL 25 or Cable 45
Recently moved from UK to Toronto - need internet for Skype/Face time and streaming movies. In UK had unlimited data and 150mps. I have decided to go for 300gb per month data limit but I can't decide...
View Article[Cable] Huge packet loss in Markham
Anyone else seeing huge packet loss in the past since just past 6pm? All of a sudden for 5-10 mins at a time seem to get 25-100% packet loss and then it clears for a few mins. Internet seems totally...
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