[DSL] DSL Modem & Router Configuration
I was recently told to make a change to the DSL modem connection settings to diagnose a connection problem. I was told to put the modem in non-bridged mode, Routed PPP. So the login process is done in...
View Article[DSL] VDSL: attainable rate is much higher than what is offered.
It looks like officially I qualify for 25/10 VDSL yet I can see in SmartRG stats that my attainable downstream rate is about 64Mbps. I am in the area that just now got brand new equipment installed. Is...
View Article[Cable] Download speeds low and inconsistent tonight
Anyone else noticing or experiencing slow downloads or inconsistent speeds? Did a couple tests, this is what I am getting currently: [att=1] [att=2] [att=3] Also when I go to speedtest site, its...
View ArticleNow recommend me a router
So I've been really happy with my 20mb connection, but unfortunately, the old D-link router does not do a good job anymore. The speed is capped at about 12mb, and I experience lots of packet loss on...
View ArticleShouldn't you send an invoice.
I am in the process of moving and as a result making numerous changes to my service. I received a payment instructions email with an amount but no indication of what I am paying for. I can guess but I...
View Article[DSL] Changed setting on router, connection now completely dead
Alright, I'm completely stumped. I enabled the QoS setting on my router earlier today. When the router rebooted, my internet connection was gone. My router is an Asus N56U and my modem is a Zyxel...
View Article[DSL] Packet loss now: Is it just me? (Update: It's just me.)
I'm getting high packet loss (~30%) in the downstream direction now. No loss upstream. Nothing that looks like congestion (ping times are low, ~10ms average first hop). Occurs equally to...
View ArticleZTC speeds need to be tweaked. Higher speed the slower you get?why
ztc is a great idea and all.. but.. 150 mbps goes all the way down to 15?.. Up to 25 mbps - ZTC = 9 mbps. (36% normal speed) Up to 45 mbps - ZTC = 12 mbps. (26% normal speed) Above 45 mbps - ZTC = 15...
View Article[Request] Peering with Riot (makers of League of Legends)
I'm not sure if this has ever been suggested, but with the increasing ping while ingame, I was looking up what could be done to reduce the latency between my computer and Riot's servers. I discovered...
View ArticleAnyone in Vancouver suffering from packet loss? I'm getting 32%..
It makes for a very laggy experience. 0 yahoo.ca (98.137.236.24) 64 53 31.30 2 yahoo.ca (98.137.236.24) 64 53 61.11 29.81 4 yahoo.ca (98.137.236.24) 64 53 22.02 -39.09 6 yahoo.ca (98.137.236.24) 64 53...
View Article[DSL] SmartRG Bug List
If anyone encounters a bug with the SmartRG, please post here I'm going to maintain a list and hopefully we can get some of them fixed. - Port 1 connection issues (need more details on the full scope...
View ArticleTransfer of cable is free or not?
If I want to transfer from start etc..do i have to pay for tech install fee?
View ArticleTSI ipv6 confusion
ok so today i got setup with ipv6 but i am so lost i have a /64 and a /56 does this mean that the billions of ip in that range are static and routed to me. Also how would i configure my mikrotik router...
View Articleholy crap, what's with the lag tonight? i can't even stream!
http://www.speedtest.net/result/3574306468.png usually i get 4-6ms response time from the nearby speedtest servers. but today is just horrid! what gives?
View Article[Cable] rCable, Internet periodically going out
Every couple days my internet will just go out and I then need to go into my router and do a DHCP Renew and eventually it renews and goes back to normal. It's been happening for the last couple weeks....
View ArticleCancellation notice
How many days notice does Teksavvy require for cancellation of internet service?
View ArticleTSI West: Anything (sCable & TDSL) coming down the pike Marc?
Curious if anything is coming down the pike for TSI West? I know people have been clamoring for 50Mb TDSL. sCable pricing and/or speeds going to change any time soon? Don't forget the camp on Vancouver...
View Article[Cable] Can you play SC2 at Night?
Because I can't. Again. Ping spikes and packet loss galore.
View ArticleV-Cable Support. Marc, Gimme a check list please.
Hi Teksavvy employee's. My next door neighbour has a couple of apt buildings for students and he supplies them with internet via Teksavvy. Seems one of the internet connections (20 or 30-meg videotron...
View ArticleWhat's going on over there?
I have been a faithful and supportive TekSavvy Customer for years now. I've advocated for them, I stuck around when Start and the others showed up with better packages, and I've convinced friends to...
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