Teksavvy says I must buy Sagemcom modem from them...
I just got off the phone with Teksavvy and they are saying I can't provide my own Sagemcom modem as there is custom firmware. I asked if I could download the firmware and install it myself and they...
View Article[Possible Issues] Toronto Flooding
Due to the flood in Toronto and area there may be possible issues with your Internet connection. Thanks for your patience regarding this! Liz
View Article[Cable] Email down?
I can't access any of my Teksavvy email accounts via POP3 server right now. Is it working for other people? I live in Toronto.
View ArticleExpUser/Staff Help - Questions about switching to TekSavvy
Hi all, I've ditched Shaw and gave them 30-day service to terminate my service because of the sad traffic cap. I've decided to join the TekSavvy family :). However, I have a few questions and hope...
View ArticleTeksavvy DSL Montreal area
I have been experiencing this past 4 months especially on weekends. The speedtouch is always I mean always restart on its own for no apparent reason. It has been a year that I have this intermitent...
View Article[DSL] Is there still a promotion for swithcing to FTTN
I recall seeing in spring something about a promotion on installation fees or something like that when switching from legacy to FTTN or setting up a new FTTN service. I can't remember if it was for the...
View Article[Cable] [OUTAGE REPORT] July 2nd 2013*** resolved ***
Hello Everyone, Please be advised, we are experiencing a RF signal issue in the Missisauga(Wolfdale POI). We apologize for the inconvenience this may have caused. We are working to resolve these issues...
View ArticleWoodbine / 16-th Massive Ping
Hi All, I've been experiencing massive pings lately, making any gaming totally impossible. I am on a Asus RT-N66U router. Here is my traceroute. > traceroute google.ca traceroute to google.ca...
View Article[Cable] ATPIA - Migration Schedule UPDATED July 15th
This is to make it easier to follow since the last thread was getting long. July 22 - London July 29 - St Laurent August 7 - Fallowfield August 12 - Richmond Road, Ottawa August 19 - Wolfedale August...
View ArticleOT: cable modem rebooting
OK, so this thread does not concern TekSavvy. I'm sort of imposing here and I apologize if this offends anybody, but I don't know where else to go to get the experts, so here goes. I have been...
View Article[DSL] 50mbps telus yet?
Hey guys. I have the 50/10 package through telus which is awesome, just waiting for teksavvy to cover it so i can get a static ip and stop paying for server rentals. just letting teksavvy folks know...
View ArticleNo packet loss, "ok" ping times, but webpages not load
Hi all, Webpages are "hanging" while loading. I'm not getting any packet loss, and my ping times seem ok (a bit high - 40 - 60ms to Google), but otherwise no other issues. Anyone having the same issue...
View ArticleTekSavvy DNS Issues?
Thought it was a scarlett poi problem but I was still grabbing an IP and the modem stats were fine. I switched to OpenDNS and Google DNS and boom, everything works fine again. Please fix it. If there...
View ArticleConnectivity issues in mississauga again (2:30am july16)
Seem to be dropping left right and centre here. Most of the lights on my router winked out, at least my tv is still working unlike that fiasco a couple of weeks ago. Are you guts at tsi registering any...
View Article[DSL] Email down again - Hamilton, ON
Both the webmail and client based service are down. Let's see how long it lasts this time.
View Article[Cable] Installation Delays
3 weeks later and im still offline The first appt date was 2 weeks from sign up, a bit much but livable. The day came, time off was taken, nobody showed in the 8-5 window... No email was sent, had to...
View Article[Cable] Outage in Gatineau?
Internet seems to be down for me in Gatineau this morning, all was fine last night around 9pm, and this morning around 6am nothing. Am I the only one?
View Article[Cable] [OUTAGES]July 16th 2013
Hello, We are currently experiencing RF signal issues in the Toronto area on the Greensboro POI and in Ottawa on the Richmond POI. We are working to resolve these issues as soon as possible. We thank...
View ArticleLooking to switch over to DSL, what modem/routers to get?
Teksavvy recommends the Sagemcom F@ST 2864 which would cost $140... which is too expensive for me. I shop at Canadacomputers and surely there might be one that equals that. Anybody have some...
View Article[TekTalk] Faxing
How would you fax using tektalk? I have the SPA 122 and I am looking at methods to send and receive fax. Can I use a fax modem and windows or will I need a fax machine?
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