[Cable] Anyone seeing uber slow streaming issues?
I'm on the 150 connection and for the last few days I've had nothing but headache streaming via YouTube or even through my XBOX ONE console. Just watching a preview video for upcoming games forces...
View Article[DSL] Overhead Cables?
I have been having intermittent sync issues with my DSL for the past 2 months (since the icestorm). The demarc point for my house is a mystery. I believe that the issue is weather related, but I have...
View Article[DSL] SR505N Setup Help Please
25/10 (VDSL) doesn't connect. 16/1 (ADSL) connects. Allison (very nice rep btw) suggested it's possible VDSL won't activate until about midnight on day of activation (I agreed, so I waited a bit to...
View Article[Cable] Need SBG6580 Firmware downgrade
Hi, I am looking for someone near London On. who can downgrade the firmware in my modem looking to istall version 3.2.1.0-GA-02-249-NOSH any help would be appreciated
View Article[Cable] 8 year customer, reached the end
Hi Teksavvy, Been a customer since 2008 on DSL and Cable for almost 8 years now. Recently had an outage on my cable service that your team has fumbled with for over two weeks only to be rescheduled...
View ArticleIf anyone is looking for a $100 Enterprise class router..
Just got a Ubiquiti EdgeRouter Lite this week after talking to a couple of co-workers. http://www.ubnt.com/edgemax#EdgeMAXhardware As a Enterprise class router it beats anything for the price and...
View ArticleCable issues in downtown Toronto
Woke up this morning and found that my internet was out. I foolishly rebooted the modem, and now it won't connect. My modem diagnostic page says that it gets to the 'BPI initial' state before going...
View ArticleCapped torrent download speeds?
Hey, So after I got Teksavvy about a year ago my torrents would download around 3 MB/sec (cumulative). Now I can never get past 1 MB/sec even though my internet speed is 30 or 35 Mbps. If I am...
View ArticleWhy is Teksavvy DSL not considered fast enough for Youtube HD?
From this page https://www.google.com/get/videoqualityreport/?v=IqO_Zd2XVjs# It seems that Teksavvy DSL can't stream HD videos from YouTube consistently. Indeed, this has been my experience with...
View ArticleSlow speed on Videotron Cable - Montreal tonight
Speedtest: [att=1] Haven't had a problem in more then a year buy fvry slow tonight. Anyone else?
View ArticleBilling notification
Hey, I'm not sure if it's been suggested in the past, or i missed it on the first page. Sorry if it has been discussed but something that I feel is needed for Teksavvy. I pay my bill via online...
View ArticleBETA my account portal v2 - need your help
Hey all, So, we are preparing for the second milestone for the new beta my account portal (myaccount.teksavvy.com) and I wanted to get some feedback before we go too far with it. The first part is...
View ArticleNumber of Teksavvy subscribers?
Just out of curiosity, does anyone know roughly how many subscribers TSI has?
View Article[DSL] HowTo: SmartRG 505n QoS
I am having trouble configuring QoS on the smartRG 505n router... On my previous router, I could set priority on a pc-by-pc basis, but that does not seem to be the case with this unit... has anyone had...
View Article[Cable] Could Replacing My Modem Fix My Internet Issues?
For the last couple of months I have been having sporadic (yet worsening) issues with my cable internet. Last week the internet went out for more than 48 hours before it returned. A Rogers technician...
View Article[DSL] Telus Upload speed increase
Hi Do we have any more news on the upload bump from 2.5Mbps to 5Mbps for us users out in Telus territory?
View ArticleWireless Router Recommendation
Hey all, I just got back from Cisco support and they lovingly declined me any further support as I'm out of warranty OR I could purchase a support incident for a one time low fee of $39 -.-" Anyways! I...
View Articleout.teksavvy.com:1025 smtp not forwarding mail
Outbound mail is not being sent to recipients. The host acknowledges receipt but fails to relay onwards. I have an 3 week old ticket regarding an issue whereby spurious 554s are returned...still...
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