25/10 (VDSL) doesn't connect. 16/1 (ADSL) connects. Allison (very nice rep btw) suggested it's possible VDSL won't activate until about midnight on day of activation (I agreed, so I waited a bit to retry), it's now 3am and it's not yet active. But maybe it's me, maybe I didn't set up the modem properly, so I need help in figuring that out.
I did a few things, nothing worked until I used the TSI config files. The ADSL/routed config file worked. The VDSL/routed file didn't work. Either the VDSL service is not yet active, or the VDSL/routed file isn't properly set. You tell me. Do I need to do anything more after I update the running config file, besides input my username/pw?
I noted that there's an option called "ADSL PTM Mode Enable", and by default it's unchecked. On the Layer2 Interface/PTM page, there's a message that says this should be checked to enable PTM over DSL. I tried that but it didn't work. By default it's unchecked, even after I updated the config file, and I presume it doesn't need to be checked, so maybe that option is irrelevant, or should remain unchecked.
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