Is IPv6 working with Teksavvy in the shaw service area yet?
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[Cable] Cable Shaw IPv6
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[DSL] SR505N / SR515AC firmware upgrade
I have noticed that new firmwares are available for both modems and the last two steps are now to perform a factory reset. Are these new steps just added or I just never paid attention before?
I have just performed an upgrade from 2.6.1.6 to 2.6.1.10 without a reset and everything seems to be working fine. Is there an incompatibility between these two firmwares?
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[Cable] Down in London?
My connection just dropped a few minutes ago and powercycling the modem hasn't brought it up again. The DS light is all that's flashing. Anyone else experiencing this?
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[TV] App keeps requiring login
The Shield TV (Android) TV app forces a re-entry of username/password every 3-4 days. Is there a setting or solution to stop this happening? It's the most recent version.
Also, the app won't recognize the keyboard, which makes entering username/password extra tedious. The other apps installed on the Shield have no problem working with the kb. Is there a setting for this?
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motorola 5101 still accepted for V-cable ?
Can anyone from Teksavvy confirm if modem is still good for 10 and 5 speed, new sign up?
google search is useless
https://www.google. /search?q= motorola+site %3A teksavvy.com is no help and no search on official website
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[DSL] tDSL Calgary IX
Just wondering if there is any updates on moving tDSL customers in AB to the local POP that now exists?
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[TV] Available Channels
Are we only able to buy theme packs ?
If so this is worst than cable because I am not gonna pay 8 bucks to get CBC news network.btw this should be incl in the basic package IMHO as its a federal and tax payer supported national TV service
Can we subscribe to single channels as well or is it at least going to be available in the future ?
P.S. I know the news theme pack incl CNN,Bloomberg,CTV News,etc but the only one I want is CBC NEWS
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[Cable] Technicolor DPC3848V dropping Port forwarding Rule Table
Hi All,
I currently rent the Technicolor DPC3848V Gateway from you guys, and for whatever reason every 20 minutes or so, any ports i forward(such as 21,22,25565) get dropped from the Port Forwarding Rule Table, is there a way to fix this? i tried a full reset of the gateway awhile ago and that seemed to help for a week but other then this, i'm clueless on how to alleviate this issue for more then 7 days!
Cheers for the help!
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Packet loss after the second hop downtown Toronto - anyone else?
[att=1]
Whenever there has been packet loss on just my line, it's always been incredibly difficult getting it resolved. I hope it's not just me this time. It's been happening just today, as far as I can tell.
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TP-Link TC7650 for Ottawa
2 of my sisters have decided that they are ready to go to Teksavvy for their Internet access and they want to have the same setup as me. I currently use a TP-Link TC7650 modem, but we can't seem to find any new ones on the market. Taking a chance on a refurbished one is iffy. Does anyone know where to get at least 1 of these modems?
Failing that, I choose the 7650 because it didn't have the PUMA chipset that I heard was flaky. Is it still so? If not any suggested modem (have a router) to purchase?
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unable to log in to PPPoE tdsl west?
Been down here in tDSL surrey about 30 minutes, unable to log in to PPPoE, my DSL channels are OK. Anyone else? I'd like to save myself the hassle of opening a ticket.
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Tektalk Any way to provide a special dial tone indicate voicemail?
Is there any way for talktalk to provide a special dial tone when you have voicemail as opposed to a "digital message indicator" Thanks.
PS: With Bell and Videotorn, when you have a message waiting, you have a special dial tone whenever you pic the phone up , so that's where thats coming from.
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Fibe packages?
Bell is doing upgrades in my neighborhood and I'm almost certain that their gigabit fibe packages will be available to me sometime soon.
Can Teksavvy offer any of those packages yet? If not, is it because access hasn't been mandated yet or is it because the costs would be insane? (I'm in Ottawa - K2C - if the region matters at all.)
I'm currently on the 250/20 rcable package for $90/month, but if Bell comes knocking on my door I'm not convinced I'll be able to turn down their 500/500 package at $95/month...
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[TekTalk] TekTalk and alarm system
So I recently switched to Tektalk from Bell pots.
Recently my alarm company has been calling about it unable to receive their test ping after the switch. Home phone is working as it should but not the alarm system, are there any settings I can change to try to fix the incompatibility?
I am reasonably sure that it's hooked up properly polarity wise.
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CRTC and TPIA
It appears to me CRTC somehow has been guided to slowly kill TPIA by not speeding up on Fiber access to TPIA customers with reasonable tariffs, plus CRTC have also been delaying to finalize temporary tariffs on non-fibers access. Any one any input on this one please? Anything we as users can do or just throw our hands in the air....
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[Cable] Internet "goes down" periodically for a few seconds
Recently I've run into an issue where the internet would seemingly go down for a few seconds and resumes as if nothing happened afterwards.
I'm not entire sure what to look for but I do have a lot of these "No Ranging Response received - T3 time-out" followed by "DHCP RENEW WARNING - Field invalid in response v4 option" in the modem logs.
Signal strength is about so after a 2-way splutter
Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 591000000 256QAM 3.300 7 38.605
2 579000000 256QAM 3.300 5 38.983
3 585000000 256QAM 3.200 6 38.983
4 279000000 256QAM 3.600 1 38.983
5 597000000 256QAM 3.300 8 38.605
6 603000000 256QAM 3.400 9 38.983
7 609000000 256QAM 3.500 10 38.983
8 615000000 256QAM 3.400 11 38.983
9 621000000 256QAM 3.500 12 38.605
10 633000000 256QAM 3.700 13 38.605
11 639000000 256QAM 3.900 14 38.983
12 645000000 256QAM 3.700 15 38.605
13 651000000 256QAM 4.000 16 38.605
14 657000000 256QAM 4.200 17 38.605
15 663000000 256QAM 4.100 18 38.983
16 669000000 256QAM 3.900 19 38.983
17 675000000 256QAM 3.600 20 38.983
18 681000000 256QAM 3.400 21 38.605
19 687000000 256QAM 3.700 22 38.983
20 693000000 256QAM 3.700 23 38.605
21 699000000 256QAM 3.600 24 38.983
22 705000000 256QAM 3.800 25 38.605
23 711000000 256QAM 3.900 26 38.605
24 717000000 256QAM 3.400 27 38.983
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 25300000 ATDMA - 64QAM 32.500 2 3200000
2 36996000 ATDMA - 64QAM 33.500 4 6400000
3 30596000 ATDMA - 64QAM 32.750 3 6400000
4 22100000 ATDMA - 64QAM 32.750 1 3200000
Appreciate any help I can get on this
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[DSL] Upgraded Speed to 50Mbps - Speedtest shows 35Mbps
Hey there TekSavvy,
I put an order in to upgrade my vDSL from 25 to 50Mbps. It appears the order was processed as Ookla SpeeTest to the TekSavvy server shows an increase but I'm only seeing 35 up and 10 down not 50. Similar results to Hell's server in TO.
On the original vDSL modem with f/w FAST2864_v67428
Cheers,
Bruce
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[TV] Fire Stick Questions
Recently got TV and am using the Fire Stick...was hoping some experienced folk can chime in on the following:
1) it seems like when I select a channel in the guide, it's a two step process. First, you select the channel and options pop up, the you select "watch". Am I doing something wrong here? I'd expect to be able to just select the channel/program and it goes there in one click.
2) I gathered there is no formal way to have the the TV app load automatically with booting the device. Is the alternative simply to have the device/app running all the time, e..g turn tv off only? Does the app/device time out or something after some time?
3) Is there any sort of built in streaming quality adjustment based on the connection? E.g., will the app/server automatically change to a lower bitrate if the connection is too slow? Ultimately what I'm getting at I suppose is can I be sure I'm viewing the "best" quality stream.
4) As a follow up to point 3, are there any useful diagnostics in either the Fire Stick settings or TV app settings to assess network connection quality? I think I saw something in the app diagnostics about signal/network quality but I'm not sure if that was actually meaningful data
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Using LinksysE1200 with a SmartRG505n
The SmartRG 505n has awful WiFi performance. I have a spare E1200 lying around and tried to hook it up in bridge mode.
I have a 25Mbps connection and the SmartRG occasionally reaches this (unstable). The E1200 is theoretically capable of reaching this limit, but I barely see around 2-4 Mbps in it, which makes me think that there is a secret setting somewhere to unclock maximum bandwidth in bridge mode.
Any suggestions on how I can set up these two so that I can use the 505n only as a modem and the E1200 as the main WiFi router in bridge mode (either LAN-LAN or WAN-WAN)?
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Setting Up DDNS for Security Camera
Hey guys,
Got a Hikvision security camera system at my friends house who is also with Teksavvy using the SR515ac DSL Modem.
I have configured the DDNS using Dvrlists.com however when I go to the dvrlists.com redirect I made it goes to the Teksavvy DSL Modem where mine at home (also on teksavvy) Goes to the NVR as it should.
Any ideas? Must be setting within the modem I would think?
Thanks
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