Cell phone plns are getting somewhat better with competition. Howcome we are still paying so much for internet access? I dont even want to call it high speeed but seems like there are no decent plans under $50/mth
↧
Competition? Expensive.
↧
[Cable] sCable No-Call No-Show
So had a sCable install scheduled for yesterday, for someone else
Shaw retail transfer to TSI sCable.. Teksavvy leaving the Shaw account alone.
Tech never called and didn't show up.
Does Shaw just activate the modems and leave it at that? How long does Shaw take to activate the modem in these cases?
Does Teksavvy get confirmation as modems are provisioned that they are able to check this for me?
I can talk them through swapping the modem, but would prefer to do this only once, not swapping it to find out it hasn't been activated, to put the other one back
↧
↧
Calgary POP
Just saw this on the YYCIX site
https://www.yycix.ca/news.html
Finally!!!!
Do we have any other details? Maybe some pics of the new hardware?
↧
[Cable] Inconsistent Upload to Twitch - [Toronto - Downtown]
Hey folks,
I've come here in desperation. Myself and a tech at Teksavvy have been troubleshooting this for awhile and we can't seem to solve it. (He hasn't given up hope but i'm hoping some of you fine folks might have some ideas).
I am on the 250/20 cable package, I am uploading to twitch at a set bitrate of 6000 kb/s (have tried at 3000/3500/4000 as well) via the OBS software on a wired connection through a router. I have replaced my router and they have sent me a new TC4350 modem with a firmware patch applied by them to alleviate any of the puma6 issues (was previously on a DCM476 and still have it)
Even on a speed test via Speedtest.net my upload consistently shows an upload of between 2 - 6 mb/s. For brief periods (all of Saturday and Sunday morning) I actually saw an upload rate of between 14-18 mb/s and then Sunday evening it tanks again to 6 mb/s and keeps fluctuating between 2-6 mb/s again. As of today it is also showing this low upload.
When I view my stream through Twitch Inspector it clearly shows that my upload/ingest is spiking from 6000 kb/s to as low as 200 kb/s over and over constantly.
However during the "good period" Sat/Sun I was able to stream at 6000 kb/s consistently for 6 hours and Twitch Inspector showed only 1 small dip and then a steady stream hovering between 5000-7000 kb/s.
Rogers continues to say "we see nothing wrong" and yet my upload is barely 1/4 of the 20 mb/s speed most of the time.
I am happy to provide any logs/information to help.
Does anyone have an idea or similar experience in the Downtown Core when streaming to Twitch? I am roughly around Yonge/Bloor and in an apartment building.
Thank you for any help you can provide!
↧
[Cable] Looking for Teksavvy cable user traceroutes
I'm currently a Teksavvy DSL user, but the line is far too degraded for it to be stable.
All options to repair or fix have been exhausted at this point.
I could switch to a lower speed profile, however I need 45Mbps downstream minimum.
Cable could easily handle that - but I need to see routing from customers, how much of a routing difference would there be and what would the latency be?
Could a Teksavvy cable internet user trace to 208.100.4.54 for me? This IP is from https://www.steadfast.net/network-test
=================
This is what I get on DSL (interleaving because line is almost dead - otherwise first hop would've been 5ms)
C:\Users\Maxstone>tracert 208.100.4.54
Tracing route to lookingglass.chi.steadfast.net [208.100.4.54]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms ControlPanel.Home [192.168.1.1]
2 17 ms 16 ms 16 ms lo0-0-lns02-tor2.teksavvy.com [206.248.155.244]
3 17 ms 17 ms 16 ms ae1-2140-bdr01-tor2.teksavvy.com [69.196.136.138]
4 17 ms 16 ms 17 ms toro-b1-link.telia.net [62.115.61.240]
5 27 ms 26 ms 27 ms chi-b21-link.telia.net [62.115.118.230]
6 26 ms 26 ms 26 ms steadfast-ic-332234-chi-b21.c.telia.net [213.248.67.149]
7 27 ms 27 ms 27 ms te3-3.dist01.chi01.steadfast.net [208.100.32.55]
8 27 ms 26 ms 26 ms lookingglass.chi.steadfast.net [208.100.4.54]
Teksavvy's looking glass is fine, but how representive is it of actual pings/latency/routing?
P.S. If I currently have Rogers and Start active on the coax line, and if I do a cable transfer, which would disconnect Rogers, would Start keep running?
Thanks!
↧
↧
[TekTalk] Long Distance Rates
Teksavvy site says North American long distance is 2.9 cents/min. But yet calling Germany is 0.7 cents/min and the UK is 0.8 cents/min. Why so much more to call Canadian cities?
↧
hurricane eletcric ipv6 route
I have a friend using Hurricane Electric tunnelbroker service using their Toronto pop.
Packets from native dsl ipv6 to his endpoint goes to ae4-0-agg01-van2.teksavvy.com where it hands off to Hurricane Electric's router.
traceroute6 to 2001:470:xxxx (2001:470:xxxx::1) from 2607:f2c0:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx, 64 hops max, 12 byte packets 1 2607:f2c0:a000:1d0::1 8.278 ms 21.172 ms 5.812 ms 2 ae0-2150-bdr01-tor.teksavvy.com 6.177 ms 6.919 ms 13.668 ms 3 ae1-0-bdr01-wpg.teksavvy.com 26.946 ms 30.093 ms 26.832 ms 4 node-5rsx4zctfkbr7ap8m.ipv6.teksavvy.com 35.744 ms 35.788 ms 35.706 ms 5 2607:f2c0:27:28::148 46.236 ms 46.617 ms 46.489 ms 6 ae4-0-agg01-van2.teksavvy.com 63.680 ms 61.412 ms 61.501 ms 7 2001:504:19::27 73.942 ms 59.386 ms 69.439 ms 8 100ge10-2.core1.yyc1.he.net 59.470 ms 59.786 ms 59.721 ms 9 100ge10-2.core1.ywg1.he.net 65.464 ms 65.396 ms 65.451 ms10 100ge6-2.core1.tor1.he.net 61.462 ms 56.707 ms 56.365 ms11 tserv1.tor1.he.net 60.705 ms 61.151 ms 59.672 ms12 2001:470:xxxx::1 69.315 ms 72.112 ms 72.692 ms
Does anyone have weird routes or could this be his ipv6 address issue?
↧
[Cable] Where to buy TC7650? (for rCable)
I thought amazon.ca had the TC7650 for a good price?
I only see it from a third-party-seller on amazon.ca, for $112. I'm a bit leery of 3rd party sellers (especially when they're NOT fulfilled by amazon) because it feels like I'm buying something from Ebay.
Any other vendors having the TC7650?
↧
Porting Bell POTS to Teksavvy
i am in the process of porting Bell POTS to teksavvy
i have a switching date that is coming very soon. I don't want to lose my number. I dont want to pay a large cancellation fee with Bell.
do i need to contact Bell to tell them i am switching?
I dont know the process for these sort of things
Thanks
-T
↧
↧
Degrading Online Gaming
I play CoD.. dont judge :)
I'm having a problem with most FPS multiplayer gaming in that after my 3rd match, my performance just drops off a cliff.
Single player performance doesnt seem to be affected; it's only online gaming.
My cpu/gpu temps are well within spec although both running at about 95%-100% utilization.
I've tried a number of tweaks, fixes and various other hocus-pocus but i just cant seem to shake this performance problem and its frustrating.
All my drivers are current, i dont have a virus and my games are sitting on 2 SSD's with the OS on NVMe
Here's my setup, maybe im missing something obvious
Gigabyte Z97X
i5-4690K @ 4.3Mhz
Adata DDR3 @ 1600Mhz
eVGA GTX 960 2Gb
Network:
TekSavvy rCable 150/15 - steady MTR of 10-12ms to Google
Modem TC7650
Asus AC68U with Merlin 384.5 (no QoS profiles)
For everyday usage, this is great computer and has been reliable and stable.
I'm just at a loss as to what could cause such a consistent, predictable lag and frustrating experience.
My thoughts are that theres something wrong with the onboard lan or chipset.
But, everything comes up fine in diagnostics.
↧
[Cable] Cable slow, no comment from Teksavvy?
Cable in Rogersland has been hit with serious pings and other general slugishness, but is anyone trying to do anything about it?
I understand that its a Rogers problem, their network is having serious issues. But games are unplayable, certain content takes forever to load
and no one except for a few users are talking about it.
I also understand that Rogers, like most incumbent ISPs prefers to never communicate with anyone, and that they probably didn't give an ETA for a fix.
Rogers probably doesn't even admit there is a problem.
But if there is no end in sight to this problem, I need to know. The return window on the TC7650 modem closes soon.
I would really like to be with Teksavvy, always have been, but this is either a super small-scale issue or no one cares
and besides a few users on LoL, WoW and Reddit no one is talking about it.
Things already tried, because everyone is quick to blame the line:
- Modem stats are fine
- Connections are solid
- Tech already came out, inspected everything, admits problem, says no clue whats causing that
- Modem swapped
I'm starting to suspect there is an issue with Teksavvy that just happened to appear at the same time as the Rogers infrastructure one, because
then people would be talking about it on Start, Ebox, and other forums.
↧
Teksavvy can't supply DSL but others can?
So I signed up for teksavvy epic deal.. 50mb/sec DSL. I was with IGS DSL at 15mb/sec, but the epic deal was three times the speed and lower cost.
I got the modem they sent and plugged it in and it worked with the ppoe they had set it up with. My old internet is still active even though I asked them to turn it off.
I waited 4 hours for the tech to show up at the time that was set up when I first ordered the DSL but nobody showed up. I called and was told the ticket was rejected by bell (even though nobody called to tell me no one was going to show up)
After many frustrating phone calls and emails I am now told that teksavvy cannot provide DSL to me, even though IGS and Bell can. I am told that there are no ports available, whatever that means and Bell has no plans to give teksavvy more ports in the future... even though my teksavvy is working at the moment. I find this explanation and situation very bizarre and frustrating and I still don't understand.
Now I have to return teksavvys modem at my expense and have to get my IGS DSL reactivated.. again likely at my expense. Is this a normal thing?
I don't understand how this can happen, why they would even send me a modem on the first place or why it works now even though they are saying it will be turned off and they cannot provide me with DSL.
I heard nothing but good things about teksavvy but this is very frustrating and not a good experience to say the least.
↧
tektalk box ghost calls from , 1001, 1002, 1003. scared of hack
Hi folks , I recently got :
1. A teksaavy cable modem ( TC4350)
2. A Tektalk box (Grandstream ( HT812) box.
On the day that I got my number ported , and did basic setup with Teksavvy immediately after I setup the tektalk box, I started to get ghost calls/phantom calls from caller ID 1001 / 1002 / 1003 /100 etc. Unfortunately that early in game ( same day I started my service) , I did not properly know how to change the administration password from ADMIN / ADMIN to something proper.
Also during the first hour of usage I was using my router / grandstream / cable modem in the following physical setup:
1. DD-WRT/Linksys router ---connected to ------>2. TEKTALK box (grandstream HT812) -----connected to --->3. TekSavvy Cable Modem (TC4350)----> 4. internet.
(Implying that my Tektalk/Grandstream HT812 was directly connected to the cable modem meaning possibly directly exposed to the internet ).
I am now scared that because my grandstream/ tektalk box was direcly connected to the cable modem, that it was exposed to the internet without a proper firewall , or a reallly shitty one from Thompson's TC4350 cable modem, + the fact that my admin password was admin /admin in the first hours of usage, when I was getting
phantom calls from 1001/1002/1003.
Did I expose myself to a hack where they got my password to my voip box ?
↧
↧
Cable to dsl
The new dsl promos for 12months look interesting. Can i switch from cable to dsl and get the promo rate?
Is there a dryloop charge?
Teksavvy has been promoting dsl lately. Is it cheaper for them somehow??
↧
[TekTalk] Repeated Garbage Calls
I didn't see any mention of this on this forum, so I'd be interested in any constructive input. I have been a TekTalk user for a few years, with little incident, and no more nuisance calls that with our former POTS service.
Starting early this morning, we were awakened by an "Anonymous" call. Calls early in the morning often bring bad news, so we groggily rushed to the phone, but got nothing but dead air. Within a minute of hanging up, it was ringing again, with the same story, ad nauseam, until we unplugged the ATA. Everything was fine when we plugged it back in in the morning, until this evening, when it started again.
I was forced to enable anonymous call blocking. So far, that seems to be containing the problem, but it would be back as soon as the perpetrator decided to falsify caller ID information. Also, blocking anonymous calls was a last resort, as seen have had legitimate emergency calls from unidentified callers in the past.
Has anyone else experienced this on TekTalk, either recently or previously? I have had multiple restrictions in place, so that the ATA can only communicate with voip.teksavvy.com since I installed the service, so the calls either came through the TekTalk gateway, or the packets were forged well enough for the INVITE messages to be processed. It didn't look like there was any realistic way of tracking down the source of the calls based on the incoming packets. What else can be done?
↧
[Cable] Mid-July ISP move
In mid-July I'm planning to move from Bell Fibe 50 to Teksavvy Cable 250, primarily for cost and 'cutting the cable' (hardly watch TV at all anymore). I'm not sure what modem to purchase. I hear that DOCSIS 3.1 is the future, but isn't supported yet here in Kanata. That leaves me with the various Teksavvy DOCSIS 3.0 supported models. I don't want a modem/router, as I do have a fast router on order, so, what is the best I can get that is supported and 'some what' future proofed?
Any suggestions?
↧
[Cable] Teksavvy monthly Billing Email
Had been a while the billing email gone straight to SPAM folder.
I wonder if Teksavvy does not use secure server to send emails. Hope our account info is safe.
↧
↧
[Email] Outgoing mail tagged "SUSPECTED SPAM"
I sent an email using smtp.teksavvy.com. Its subject header seems to have been rewritten with SUSPECTED SPAM. Is this possible? Can TekSavvy's IronPort installation rewrite outgoing emails this way?
The email is here: https://lists.bufferbloat.net/pipermail/cake/2018-June/003860.html
Its headers are:
Return-path: <cake-bounces@lists.bufferbloat.net>X-Spam-Checker-Version: SpamAssassin 3.4.1 (2015-04-28) on Putkaste.MartnaX-Spam-Level: X-Spam-Status: No, score=-5.0 required=5.0 tests=BAYES_00,DKIM_SIGNED, DKIM_VALID,HEADER_FROM_DIFFERENT_DOMAINS,MAILING_LIST_MULTI,RCVD_IN_DNSWL_MED, SPF_HELO_PASS,SPF_PASS autolearn=ham autolearn_force=no version=3.4.1Envelope-to: k@omnel.mlDelivery-date: Tue, 12 Jun 2018 21:37:00 -0400Received: from lists.bufferbloat.net ([45.79.142.77]) by Putkaste with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.91) (envelope-from <cake-bounces@lists.bufferbloat.net>) id 1fSuia-00014x-IB for k@omnel.ml; Tue, 12 Jun 2018 21:37:00 -0400Received: from pitt.bufferbloat.net (localhost [IPv6:::1]) by lists.bufferbloat.net (Postfix) with ESMTP id B15D83CB37; Tue, 12 Jun 2018 21:36:59 -0400 (EDT)DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=lists.bufferbloat.net; s=201610; t=1528853819; bh=Yi3uyUG7LC57ngiHqq+GVioJo1AmwlgEJqQG6tXHBHk=; h=To:References:From:Date:In-Reply-To:Subject:List-Id: List-Unsubscribe:List-Archive:List-Post:List-Help:List-Subscribe: From; b=azYQIu12YmUj8J3Cn7spM1DpnIPHpNnPfq/H+NBsu3UZawwA3fVmmN11W4F6hGWON tDeLSiBtzXc8WNYPFFv8ddFhcyMuR3ZcAPVy0CnBNxA5/tlhmKhPGxVh0GobCkhhzG Njf84/mTfaOc/jPkFS46U1AOqFJZouuiQ8+VuqHdA675vJ9SLeOPOIHukEP8UxLXTq nz2vmh4DixFXLIYlxcG5sqAPz50/in3OIOo91Fk3qXcasuqe2Bt806xNjuibOxTKwC 8G0hnKM0JrhN08QPfvzUxJTDZ4UJyn5M4Vo1yEwC39sBwHimu5KSCfWbigWxpYfSkX z9LqYAS1MO9jA==X-Original-To: cake@lists.bufferbloat.netDelivered-To: cake@lists.bufferbloat.netReceived: from pmta11.teksavvy.com (pmta11.teksavvy.com [76.10.157.34]) (using TLSv1.2 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by lists.bufferbloat.net (Postfix) with ESMTPS id 6E4F83B2A4 for <cake@lists.bufferbloat.net>; Tue, 12 Jun 2018 21:36:58 -0400 (EDT)X-IronPort-Anti-Spam-Filtered: trueX-IronPort-Anti-Spam-Result: =?us-ascii?q?A2EylwDQcyBb/6vFMMZcHAEBARwBAQsBA?= =?us-ascii?q?YJ8LmJtEiiDeYhjjSoNKQghMQGMMYk4NAcLGAsIAQKEPgKCMiI4FAECAQEBAQE?= =?us-ascii?q?BAgICaRwMgmQESywDAQEBAQEBAQEBJAEBAQEBAQEBAQEBAQEBARoCDWMBAQEBA?= =?us-ascii?q?gEBASEzGBALCAMYKgICAiUBER4TBgIBAYMeAoF3CA+sDoIchFqDI0qBWQ+KW4E?= =?us-ascii?q?zDIInBy6DEQEBA4E3GSSCaoJVAodOkTcJg0qBVlKFH4NgBoE/QYVxhUCHaoIfh?= =?us-ascii?q?y+BWCKBUjMac4JDCYIVAxeDRYRZhhUjMHYBFggMAYw4ASSCIgEB?=X-IPAS-Result: =?us-ascii?q?A2EylwDQcyBb/6vFMMZcHAEBARwBAQsBAYJ8LmJtEiiDeYh?= =?us-ascii?q?jjSoNKQghMQGMMYk4NAcLGAsIAQKEPgKCMiI4FAECAQEBAQEBAgICaRwMgmQES?= =?us-ascii?q?ywDAQEBAQEBAQEBJAEBAQEBAQEBAQEBAQEBARoCDWMBAQEBAgEBASEzGBALCAM?= =?us-ascii?q?YKgICAiUBER4TBgIBAYMeAoF3CA+sDoIchFqDI0qBWQ+KW4EzDIInBy6DEQEBA?= =?us-ascii?q?4E3GSSCaoJVAodOkTcJg0qBVlKFH4NgBoE/QYVxhUCHaoIfhy+BWCKBUjMac4J?= =?us-ascii?q?DCYIVAxeDRYRZhhUjMHYBFggMAYw4ASSCIgEB?=X-IronPort-AV: E=Sophos;i="5.51,217,1526356800"; d="txt'?scan'208";a="34603530"Received: from 198-48-197-171.cpe.pppoe.ca (HELO Putkaste) ([198.48.197.171]) by smtp.teksavvy.com with ESMTP/TLS/AES256-GCM-SHA384; 12 Jun 2018 21:36:56 -0400Received: from localhost ([127.0.0.1]) by Putkaste with esmtp (Exim 4.91) (envelope-from <k@omnel.ml>) id 1fSuiV-00014p-Aj for cake@lists.bufferbloat.net; Tue, 12 Jun 2018 21:36:55 -0400To: cake@lists.bufferbloat.netReferences: <12b5cb74-aaaa-0c8f-466d-0bfee8591fc7@omnel.ml> <878t7nn9pb.fsf@toke.dk> <4555727d-9055-78af-3a41-ad47ead99df4@omnel.ml> <539131a9-a607-5a05-36b0-d877b77f4fe3@gmail.com>From: Kristjan Onu <k@omnel.ml>Message-ID: <c7da1340-a889-f995-6944-7d51fad3d8fb@omnel.ml>Date: Tue, 12 Jun 2018 21:36:55 -0400User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.8.0MIME-Version: 1.0In-Reply-To: <539131a9-a607-5a05-36b0-d877b77f4fe3@gmail.com>Content-Type: multipart/mixed; boundary="------------40A47EADC106BAF96CBB81D1"Content-Language: en-CASubject: [Cake] [SUSPECTED SPAM] Re: Failure with commit 8da93e1 solvedX-BeenThere: cake@lists.bufferbloat.netX-Mailman-Version: 2.1.20Precedence: listList-Id: Cake - FQ_codel the next generation <cake.lists.bufferbloat.net>List-Unsubscribe: <https://lists.bufferbloat.net/options/cake>, <mailto:cake-request@lists.bufferbloat.net?subject=unsubscribe>List-Archive: <https://lists.bufferbloat.net/pipermail/cake>List-Post: <mailto:cake@lists.bufferbloat.net>List-Help: <mailto:cake-request@lists.bufferbloat.net?subject=help>List-Subscribe: <https://lists.bufferbloat.net/listinfo/cake>, <mailto:cake-request@lists.bufferbloat.net?subject=subscribe>Errors-To: cake-bounces@lists.bufferbloat.netSender: "Cake" <cake-bounces@lists.bufferbloat.net>
↧
[Cable] ipv6 on rCable coming soon?
Hi just wondering if teksavvy has decided to let rogers assign their IPv6 address spaces to customers over cable yet?
I know it's a loaded question but my question relates to information I read on CRTC site.
http://www.crtc.gc.ca/eng/archive/2012/2012-96.htm
As a paying customer for internet access, I feel I'm entitled to access IPv6 sites, because to me IPv6 is an important slice of a growing movement online.
To me it seems teksavvy don't want to let rogers assign their address spaces, but I know this is pretty old information ( circ.2012 ).
If I'm incorrect, of if anything newer can be said to explain teksavvy's IPv6 position over rCable, please share. I don't want to have to go to rogers, to get IPv6.
I'm having problems with sites like netflix blocking public solutios like hurricane electric's 6in4 tunnelling blaming geolocation reasons (i know not your problem) but looking at that as a solution TS can offer to customers, so that the equipment and address assignments could be fully managed, at least it could be an option for customers that really want IPv6, and TS can guarantee that the IP Source is canadian.
Thanks for the read thru.
↧
Best modem for maginal DSL lines
What is the current recommendation for the best modem for marginal DSL lines?
This is for a cottage where it's on a long loop with high attenuation. Currently using a 10 year old ST516, but when I had a Bell tech out for issues his equipment was reading much higher speeds than my modem is capable of sustaining. I tried a different ST516 and it got about a megabit higher (reproducible switching back and forth) but still far less than what the Bell tech's equipment said I should be able to do. This was with the Bell tech, so it wasn't a profile issue. I have a separate router and don't need anything other than a basic DSL modem, don't need VDSL support (unlikely there will ever be VDSL out there).
I'm open to modems from TekSavvy or elsewhere, whatever is best.
↧