Home Phone - new service
Does TSI still offer new Home Phone service. My neighbor called TSI to get new service and was told by the csr that TSI cannot accept new Home Phone customers. I told her to emphasize that this is a...
View Article[TekTalk] Unavailable Call Forward- Tektalk
Using Tektalk now and support gave me the Advanced Portal Login and I cannot find the Unavailable call Forward. The normal call forward is there but that differ's from unavailable. Can anyone help ?...
View Article[Cable] ATPIA and new speeds
I'm a bit confused with all the terminology. SO do I automatically get more speed? or do i have to ask for it? Thanks! I'm on 18/0.512 rogers cable/teksavvy.
View Article[DSL] NEW RATES - Aliant
Hey Gang, Here's the rates for out East in Aliant territory. 2/0.640 mbps Unlimited - $36.95 7/0.640 mbps Unlimited - $41.95 15/2 mbps Unlimited - $49.95 -- Marc - CEO/TekSavvy
View Article[Cable] NEW RATES - Rogers
Please note that these are not yet available at this time. We can not take orders with these rates yet. This post is for discussion purposes only and will only be discussed here. Our associates will...
View ArticleWell that was surprising
Getting a call from Tek on my cell not once, but 6 attempts before I got back to you over a two day period trying to follow up on my ticket and make sure I was online. But also letting me know that I...
View Article[Cable] Rogers TPIA Capacity Upgrades
Hey All, We just turned up 3 additional gig links for these POIs: St. Laurent Fallowfield Kitchener These were turned up on the 7th 10gig backhaul. So the good news is that it will spread load away...
View Article[Cable] Switch now, or wait?
I am hoping for a little insight here. I am currently with Rogers and have a contract ending this month. I am on the express cable (28/2) with 80g cap. I have been eye balling a move to teksavvy for a...
View Article[Cable] ATPIA: How will TSI insulate from single-point-of-failur
So now that the CRTC's ATPIA is upon us, can TSI Marc please let us lowly customers know what is being done to mitigate single-points-of-failure?
View Article[Cable] Cogeco ATPIA migration - done
Hey Gang, We finished the migration to aggregated TPIA in the Cogeco territory earlier this week. We are now technically able to service their entire Ontario footprint but we are still working on back...
View Article[DSL] second thoughts about Sagemcom modem
Bell forum: >As many others in this forum I also encounter transient downtimes or complete modem crashes when I put my Fibe 15/10 under heavy load. I don't know exactly why, but this is pretty...
View ArticleYoutube
We are well aware that many customers have been experiencing less than stellar Youtube streaming and want to let you know that we've been actively looking into it. We are still talking to Google about...
View Article7/.8
I am still unclear about some references to this in the new pricing thread, something along the lines of if you are already on FTTN. It seems some people are interpreting this to include or mean...
View ArticleBuying old Sagemcom from friend who is no longer with Bell?
As the title reads I have a friend who moved his services away from bell and in the process was left with an extra modem. I was under the impression that they didnt give the modem ... Is it possible to...
View Articlewhat speed should i expect from teksavvy in north york
im curious what speed should i expect from teksavvy in north york toronto? on bell i have 25/10 and i get full speed and for my location i also qualify for 50/10. primarily with teksavvy do you guys...
View Article[DSL] DSL Upgrade - This is Ridiculous!
Ok, So I the new rates rolled out today and I just called in to upgrade. FTTN is finally available on my street. Has been rolling out slowly over last few months, first 15/10 and now 25/10....
View Article[DSL] Thining of Changing 5 to 10mbps DSL
Hi, So Ive been on TSI DSL for quite a few years now, and am on the 5mbps profile. I was thinking of upgrading to the 10mbps $32 profile, but I have a few questions: 1) Do I need a new modem/router? 2)...
View ArticleWill the Cable Starter Kits come back for new subscribers?
Hi Teksavvy staff, I'm looking to move out of my parents' house and so I will be a new Teksavvy cable customer. I know my parents signed up using the Extreme Cable Starter Kit, and it really brought...
View ArticleNewbie Needs Help/Input from Vancouver, BC
Hello all, Newbie here from Richmond, BC. Recently joined after finding out about Teksavvy over at RFD. Checked out the website and noticed really good prices and speeds for internet. I am currently...
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