[Cable] TekSavvy Horrendous Customer Service
I am told (by a supervisor at TekSavvy) that the only way to get a message to somebody high enough on the food chain at TekSavvy is to post a message here. The saga: Internet went down on December 21st...
View Article[Cable] First Canadian ISP Purchase - Bell Comparison (Montreal) Advice
Hello all! I'm going to be living in Montreal for the first time, first time in Canada actually for 7 months. After 7 months Im gone. I was looking to the ISPs and I'm between Bell and TekSavvy right...
View ArticleBETA my account portal v2 - need your help
Hey all, So, we are preparing for the second milestone for the new beta my account portal (myaccount.teksavvy.com) and I wanted to get some feedback before we go too far with it. The first part is...
View Article25/10 VDSL install tomorrow, POTS Splitter?
Hello everyone, I've got a VDSL install happening tomorrow and I had a question for you guys that had the POTS splitter. My modem is upstairs right now alongside my router. It seems like though from...
View Articlenew cable customer help please
Hello Teksavvy... I was given the date of January 21st for the cableguy to come install my new 30/10 cable package. To my surprise they came today...all is working fine but have a question Could it be...
View Article[Outages] Waterloo DSL Outage
I'm in Waterloo, ON and my Tek Savvy DSL went down somewhere around 8:30pm. Anyone else in KW down?
View Article[Cable] Slow Speeds in Chatham CCable
Anyone else in Chatham getting slow download speeds for cable? A friend and I both did speed tests and we're getting anywhere from .25 to .50 download speeds when we should be getting 20 normally....
View ArticleChatham cable upgrades/fix
Just checking to see if both cogeco's and teksavvy's fixes for CCable are a go for today still.
View Article[DSL] Sunday Evening congestion is back. Can't reach sync max.
Sunday Evening congestion is back. Can't reach sync max. At best its 50% of the sync max. The load balancing on TSI is really bad.
View Article[Cable] double nat
Since moving back to Ottawa I've been getting occasional double nat errors on my wireless router - these never happened in London with the same equipment. I called tech support yesterday and it was...
View ArticleEvil question: is cross referral possible?
I just thought of something, would it be possible to refer someone and also have that person refer to us for the referral program? (I'm guessing this would only work once since each customer can...
View Article[Cable] Kingston Area - Slow Evenings
Anybody else in Kingston getting unbelievable slow download speeds in the evening? Getting about 5 Mbps down right now. This has been happening for a few weeks now for me. I have an active support...
View Article[Cable] HTTP user agent proirity - the new low in Canada's Internet?
From time to time I have to download updates for my OS, and OS I happen to be using is Linux - there's nothing wrong with that, is there? For some time I have been noticing that updates were...
View Article[Cable] Frequent cable internet connection drops
Hi, I've been holding off and was hoping the issue will resolve itself, but after experiencing the issue for almost a month now, and with it seemingly becoming worse, I thought I'd finally reach out...
View Article[Cable] Getting sick!
Ok so i have the cable 6 in London, Ontario and we'll I'm getting dropped connections like 2-3 times every other day nearly... Not only that but I'm not even hitting 4mbs and upload about 100kbps What...
View Article[Cable] Switching from Shaw to Teksavvy
Hey everyone. I cancelled my phone service and television service with Shaw tonight and downgraded my internet to the 25 mpbs package. My next step is to switch to Teksavvy. What's the set up process...
View ArticleUpdate on Capsavvy
Is there one? Last we heard, Guspaz was in talks with Teksavvy on getting it to work with new Teksavvy bandwidth checker (site).
View Article[Cable] Can't connect to a hosting site, anyone else having issues?
depositfiles.com Keep trying to upload some work to the site, but while that site downforeveryoneorjustme says it's up, I can't connect to it. Anyone else on cable able to?
View Articlewhere to buy these modems for dsl service?
I'm going to switch to DSL 25/10 and a customer rep told me that these modems would work SmartRG cellpipe 7130 sagemcom 2864 I've tried looking on the main sites that I know of to sell these modems....
View ArticleSmartRG ftp access to shared USB drive issue
Seems to login ok but then things go downhill...any thoughts? (Yes, my default IP is 192.168.2.1): Status: Connecting to 192.168.2.1:21... Status: Connection established, waiting for welcome message......
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