Help with a Cisco
Hello TSI Forum :) Does anyone have a minute to help a cisco newb? I have a 1921 ISR, and I'm having problems getting network traffic outside my net. ge0/0 is my internet, pulls the TSI ip just fine, I...
View Article[Outages] Cable outage in Markham?
is there an outage in markham? havent been able to get an IP all day. all lights on the modem are on. im directly connected to modem and i can connect to modem by setting static ip.
View Article[Cable] Connection issues wait times unacceptable unless...
Just for sh*ts and giggles I call Rogers and order internet from them and they can have a tech out there TODAY to hook me up, no problem. Teksavvy customers have to wait days if not weeks to get anyone...
View Article[DSL] At loss for a countermeasure: TekSavvy/Bell issue with VDS
Hi, I am a very recent customer with Teksavvy (activated for less than a week). Moreover, I have been following the ups and downs that Teksavvy has gone through since 2005, and in face of such...
View Article[Cable] Richmond Hill cable service outage
We haven't had service since Friday, and I don't see Richmond Hill listed on the service interruption page (https://secure.teksavvy.com/tools/en/statusb.asp) We have not connected our router (only...
View Article[Email] Email Server Issues 09/10/2013 9:10AM
Good morning everyone, We are currently experiencing issues with our mail servers. We are actively working with our vendor to get the problem corrected ASAP. No ETA at this time. Thank you for your...
View Article[Outages] Cable down in Milton but Cogeco showing no outages
Internet is down, anyone else experiencing an outage in Milton area
View Article[Cable] Why Are People Still Signing Up?
So either people don't do their homework, or they all think "This won't happen to me." For the past half a year at least, there has been nothing but Teksavvy complaints on the forums here, and on RFD....
View Article[Cable] ATPIA - Migration Schedule UPDATED September 9th - DONE!
July 22 - London *completed* July 29 - St Laurent *completed* August 7 - Fallowfield *completed* August 12 - Richmond Road, Ottawa *completed* August 19 - Wolfedale *completed* August 26 - Comstock...
View Article[Cable] Disconnections
Hey guys, i know there current outages with cable but i had this ongoing problem from 2 months ago. What happens is my upstream power lvls jump from 44-53 then my connection drops and notice the US...
View Article[Cable] Anyone Else Down in old Bloor/Comstock Area? (M4K)
Lost Internet around 3:30-4pm today; modem just not showing a solid uplink light. Did a power cycle, but no good. (M4K area = Pape/Cosburn. Where old Comstock POI was, and before that Bloor.) With all...
View ArticleAny alternative to dropbox for online storage?
Is there any free cloud base storage that does not expire after a year? I currently use dropbox but all my bonus storage will expire soon, and I will be back to the basic 2GB limit. I don't need...
View ArticlePromotions
Hey Gang, here are a couple promotions that we currently have running. Cable modem upgrade from DOCSIS 2 purchased from us to a DOCSIS 3 modem Timeline: no time limit for now Discount: $20 off on D3...
View Article[DSL] Wow, are you serious with this customer support?
Neither my cable nor my Aunt's DSL is working properly. Call up TekSavvy and sit in the DSL tech support queue for an hour before I hung up from 6:30pm to 7:30pm tonight. Is this acceptable for...
View Article[DSL] Anyone else in Markham having issues?
Modem randomly keeps losing the connection(Internet light goes off).
View Article[Cable] cable in waterloo ON is down
any update? i posted in direct support forum but so far nobody check and answer.
View Article[DSL] Significantly lower speed when using the router
I am posting here because TSI team doesn't support any kind of router. I recently upgraded to the 15/1 FTTN, and noticed that, although my speed when directly connected to the modem is as fast as...
View Article[Cable] Cable Modem Firmware Compatibility (DCM475)
Hi all, I'm thinking of making the switch over to cable soon, and I've come across a few sellers for modems. I'm in the Montreal area, for those who are wondering. I got a response back from a seller...
View Article[DSL] Need new DSL connection inquiry
A few question: - How long does it take to get a new DSL line activated normally for GTA area? - Is the promotion still on for new DSL connection ($30 off)? - Where can I buy SmartRG SR505N modem and...
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