I had an issue where my upstream light would flash on my Thomson DCM475. I was annoyed by it but thought not that much, until one day it irked me so that I called Teksavvy about it. They took me through the diagnostic script. I reset the modem and still issue was present. I called again until they sent out a service call who looked at the signal did everything he could from checking the exterior connection and putting a new end on the cable. The issue persisted so he plugged in a modem from his truck and it was lighting up fine. I then thought to replace my modem but at this point it was out of warranty by a week or so. I was miffed. Teksavvy told me to buy a new router. I resisted. I tried a new rental modem my new provider sent me.
I couldn't get the a connection so I switched back. I posted here about about unbound connection and described my issue. Now suddenly the problem that has been plaguing me for months is gone. Can anyone shed light on an unbound vs bound connection.Where the issue was and why it's fixed now?
Is it possible someone at Teksavvy read the other post and fixed the issue? I had room mates who torrented heavily, was my connection being managed in some special way because of this? I am just looking to learn more about my experience.
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