Core network outage?
This doesn't look right: Tracing route to engadget.com [207.200.74.38]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 26 ms 34 ms 37 ms lo-100.lns02.tor.packetflow.ca...
View Article[DSL] Zap the Cap - Problem
I have been a TekSavvy DSL user for over 3+ years now and was happy with their service until I open my June 2014 bill and saw that they charged me $25 for going over my monthly download limit even...
View Article[Cable] How likely to purchase non Stac 02.50 Dcm476.
I am buying a Thompson Dcm476 from Canada Computers (in St.Catherines) for use with TekSavvy. I went to the store and the guy did not know the firmware and the site does not say anything either. My...
View ArticleSwitching to Unlimited
So I decided to go unlimited but have a few questions. 1. I'm on cable, if I go DSL Unl do I have to pay any extra fees (ex. install fee)? 2. Looking at a 30/5 package but for other competitors who...
View ArticleStatic IP & MLPP for running a server while browsing w/dynamic
I notice there is an option for the $4 static IP to also include MLPPP. Does that mean it's possible for me to establish two PPPoE connections when I buy a static and have one of them be static and the...
View ArticleMLPPP newbie questions
I just put in my order for MLPPP (I live rurally and can only get 6Mb DSL) and I have a couple questions. Will the new Linksys router supplied by Teksavvy come with the correct firmware already...
View ArticleNID not grounded
Just called TekSavvy about the fact that I have no ground on my NID and they told me they can't call Bell for that as it doesn't seem to be a requirement. Is NID grounding required in Quebec? BC, AB,...
View ArticleTSI's WWW portal for OLDE VoIP (Unitz) is down
http://phone.teksavvy.com/ is giving me, in FF: =========== The connection has timed out The server at phone.teksavvy.com is taking too long to respond. =========== I first noticed this 4 hours ago...
View ArticleDSL outage Etobicoke
Just arrived at home and found my SmartRg with a flashing DSL light and no internet. Did the usual resetting, nothing heloed. Anyone else down , South Etobicoke.
View Article[Cable] What's the best way to approach intermittent issues?
I am currently on rCable in downtown Toronto. I get tons of packet losses between 8 to 10 at random, the issue lasts anywhere between 30mins to 2 hours. One just passed which is why I am posting here....
View ArticleHappy Canada day!
Happy Canada day all! Bonne Fete du Canada! ...goin' to get myself a drink :) cheers! -- Marc - CEO/TekSavvy
View ArticleCable internet issue- Videotron network mtl
Hi, my access has been down for about an hour, anyone else? Montreal cdn area. Thanks
View Article[TekTalk] Ports needed for TekTalk
What ports/protocols do I need to forward from my public IP to the Cisco SIP box (SPA 122) to get it to work? I'm using netfilter. If I remember correctly, it was something like UDP 10000-10100 and UDP...
View Article[DSL] SpeedTouch 516
What Teksavvy DSL packages does the ST 516 support? I am selling mine as I am upgrading to smartRG, and want to list the packages it supports on the ad. Thanks.
View ArticleCable outage july 4th 11PM?
Anyone else having a problem with cable? It was so sudden, I can't even run a tracert to google.ca without it timing out on multiple hops.
View ArticleZap the Cap - Questions + More Questions
https://help.teksavvy.com/hc/en-us/articles/201171180-Zap-the-Cap OK, so I read the page above and I found most of the pertinent information I need to make a decision. If I understand correctly, ZtC -...
View Article[Portal] Customer portal for MLPPP accounts
Hi All, I recently got an e-mail with the following content: You have currently used 52% of your monthly bandwidth limit of 300GB for service High Speed DSL 25 Pro (CID: XXXXX, OID: XXXXX). For more...
View Article[Cable] rCable, Internet periodically going out
Every couple days my internet will just go out and I then need to go into my router and do a DHCP Renew and eventually it renews and goes back to normal. It's been happening for the last couple weeks....
View Articleconnection drop in collingwood
Connection has dropped, I've reset the modem and router numerous time to no avail. DS light just blinks away. Is there a known outage in the area?
View Article[Cable] Suck it Teksavvy!!
I know a lot of the time TPIAs get a lot of flac for stuff out of their control and they constantly get bashed by people who go crazy without internet for 5 minutes. So this is my chance to say...
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