Hi,
I ordered cable 35 pro from TS. My service will be starting on June 1st. When I ordered online I remember the drop down on the Modem selection page had only one option i.e. DCM 476. I just received my Modem and it is DCM 475, I went and checked my confirmation email and it is DCM 475.. I am not sure how/when it got changed to DCM 475. If I go now to select a new service on TS site, there is no option to select DCM 475.
My question is .. shall I go through the hassle of calling customer service and change my modem to DCM 476. Is there a significant difference between 475 and 476. I checked online and could'nt find a clear answer.
I still think that since I paid for the new modem, I should have got the latest version that is DCM 476.
Any suggestion will be greatly appreciated.
Thanks..
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