Well I've been getting the daily disconnect problems with the Thompson DCM475 as my firmware is still on 02.08.
I've called Teksavvy and the representative told me that my modem is now out of warranty and they will not replace it.
So my question is, is there anyway I can upgrade it myself, or perhaps someone has instructions on how to do so? Or is it possible to still have Teksavvy resolve this issue through other means?
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