Can anyone tell me how to report this to teksavvy? I wanted to submit a ticket but the support page asked me to do a whole bunch of not-so-helpful stuff.
~~problem~~
Since sometime this evening my internet is almost unusable. I am a programmer and mainly use SSH to work on remote servers. (no heavy download,video streaming etc)
So I did a traceroute and mtr, the packet loss is crazy on one(or more) of TS routers.
This is a major problem for me because the SSH lag is so bad that I have been disconnected every minute.
Screenshot: http://dovps1.woapp.info/teksavvy_packetloss.png
My traceroute [v0.75]localhost.localdomain (0.0.0.0) Sun Mar 30 00:45:43 2014Resolver: Received error response 2. (server failure)er of fields quit Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. 192.168.1.1 0.0% 278 0.7 0.7 0.5 3.3 0.3 2. 10.124.158.129 0.0% 278 9.5 9.3 6.9 22.8 2.2 3. 209.148.244.177 0.0% 278 11.2 15.8 8.7 30.4 4.0 4. 69.63.248.205 0.0% 278 11.8 12.2 8.5 26.7 2.5 5. 2110.ae0.bdr04.tor.man.teksavvy.com.packetflow.ca 10.4% 278 23.7 27.6 19.2 79.4 8.9 6. xe-2-2-1.cr1.tor1.ca.nlayer.net 20.9% 278 26.9 22.2 15.9 79.2 7.9 7. xe-1-0-1.cr1.nyc3.us.nlayer.net 13.7% 277 41.0 35.2 24.5 72.7 8.3 8. ae1-50g.ar2.nyc3.us.nlayer.net 12.3% 277 37.8 38.8 31.6 63.2 4.3 9. as62567.xe-3-0-6.ar2.nyc3.us.nlayer.net 6.9% 277 26.9 25.1 20.9 64.3 5.310. 192.241.164.242 13.4% 277 32.7 33.8 27.6 48.9 3.811. 162.243.70.175 15.2% 277 23.8 24.4 20.8 37.0 2.8
Tried to mtr a different host, with much improved result, because 2110.ae0.bdr04.tor.man.teksavvy.com.packetflow.ca is not in the chain.
My traceroute [v0.75]localhost.localdomain (0.0.0.0) Sun Mar 30 00:59:35 2014Keys: Help Display mode Restart statistics Order of fields quit Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. 192.168.1.1 0.0% 47 0.9 0.8 0.5 1.9 0.2 2. 10.124.158.129 0.0% 47 8.4 8.9 7.3 22.8 2.4 3. 209.148.244.177 0.0% 47 14.0 15.5 9.4 28.7 4.2 4. 69.63.248.205 0.0% 46 12.5 11.7 9.6 14.8 1.3 5. 69.196.136.68 0.0% 46 10.5 12.1 8.9 22.5 2.8 6. xe-2-2-1.cr1.tor1.ca.nlayer.net 4.3% 46 22.4 23.0 15.5 70.1 8.8 7. xe-0-1-1.cr2.ord1.us.nlayer.net 2.2% 46 43.9 46.1 38.6 112.5 12.7 8. as23352.ae6-102.cr2.ord1.us.nlayer.net 2.2% 46 43.6 44.3 34.3 74.4 8.6 9. ae4.cr2.ord6.us.scnet.net 8.7% 46 31.9 35.6 31.0 90.9 9.810. 72.ae2.ar2.ord6.us.scnet.net 0.0% 46 30.6 26.7 22.0 56.9 7.111. as36352.xe-2-1-3.ar2.ord6.us.scnet.net 0.0% 46 35.9 36.8 34.6 44.6 2.012. 10ge-1-3-1.ga146.cr1.chi.colocrossing.com 0.0% 46 25.8 25.0 22.6 43.0 3.313. chi-vps46.chicagovps.net 6.5% 46 26.2 27.8 23.3 39.8 3.314. ???
So something is obviously wrong with [2110.ae0.bdr04.tor.man.teksavvy.com.packetflow.ca]. Why hasn't anyone been fixing it?
*Right now I am SSH tunneling through the better route so I can post on this forum. Otherwise I can't load any page in browser. However I don't think most other users have multiple VPS server to get around it.
Billy
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