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[Cable] Your wait times on hold and p!$$ poor customer support.

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I've been on hold for an hour again this morning and was on hold for an hour + twice last night. I upgraded my package on Friday last week. Saturday I got the confirmation E-mail and it clearly states 3-5 days. It's been 7+ now. I love the hold and the retarded revelations it has like, No lights on your modem? Check for a loose wire! No signal to your cable modem? Try a different outlet or removing a splitter. No Did you know equipment from 3rd parties such as routers can ..... Here's one, Did you know that when people pay $60+/month for a service and live a busy life they don't have 3 f%#%$#@% days to wait on hold. The additional $15/month to Rogers is worth not having to sit on f$#$#@$% hold for hours on end listening to the same retarded messages over and over again..

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