My internet has been down for 1+ week. Issue was RF and supposedly signal issues. I have been able to get internet past few days by not using a splitter (so no internet + tv at same time). Originally I had 4 way splitter, tried 2 way splitter, and no luck outside of direct line. However just today I got it to work with the 2 way splitter and I can use my internet + tv at same time! Currently there is a ticket out to rogers to send technician (1 week, don't even have a date). I'm trying to see if my line is back to normal, and we should cancel the ticket (does it cost me money?).
My stats from SB6120 modem. How does it look?
Downstream Bonding Channel Value
Channel ID 1 2 3 4
Frequency 591000000 Hz 597000000 Hz 603000000 Hz 609000000 Hz
Signal to Noise Ratio 35 dB 35 dB 35 dB 35 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-6 dBmV -6 dBmV -6 dBmV -6 dBmV
Upstream Bonding Channel Value
Channel ID 2
Frequency 38596000 Hz
Ranging Service ID 5909
Symbol Rate 2.560 Msym/sec
Power Level 57 dBmV
Upstream Modulation [3] QPSK
[3] 16QAM
[2] 64QAM
Ranging Status Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 1 2 3 4
Total Unerrored Codewords 58983357 58224448 58225418 58225595
Total Correctable Codewords 0 1 0 0
Total Uncorrectable Codewords 1446 1411 579 549
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