I have the 28/1 package.
Just recently (I don't know maybe like a week or two ago?) the internet started getting really slow during 5~10pm on weekdays and all day on weekends.
The problem is, the speed is so INCONSISTENT!!
sometimes I do the test, I get 10mbps, sometimes I get 0.8
[att=1]
When I try to stream a show online, I watch for 5 minutes fine, and then there's like a 1minute delay, and then fine for another 5 minutes, then 1 minute delay and so on.
I know it's not the video host's problem because when I use my phone data (I mean, it's only hspa, it should be slower than my cable internet) I have NO problem watching it on my phone.
I tried to call the teksavvy tech service but was on hold for like 40 mins and got tired so I hung up.
I never really had any of these problems when I was with Rogers. Maybe I should consider going back.
Cheaper prices don't really matter when you can't use the product.
It's really frustrating and I was hoping that the server maintenance or whatever you guys were doing would've improved the problem, but no.
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