I am getting 25% (24KByte/sec) of the advertized uplink "6 Mbps Down / 800 Kbps Up", and I now need web conference capability thus wish to upgrade. Was unable to get through the phone, and it will take me hours waiting for both sales and tech support thus trying to get answers here.
I checked my line stat:
Downstream Upstream
SNR Margin 28 6 db
Line Attenuation 6.5 31.5 db
Data Rate 6016 672 kbps
If I do get the 15/10 VDSL, would I get close to 10mbps upload? or I am still getting the 25% haircut thus 2.5mbps? I have been with TSI for 4years, there had been zero issues in streaming (receiving Slingbox feed) and now it will freeze and drop connection right off.
Will the upgrade also helped that? (Does user with higher package get higher quality/priority service as well?)
Thanks for your time and I hope TSI continue to do well.
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